Technology Management

We call our approach Managed Services and here's how it works:

We Monitor Your Entire Network 24/7

We monitor your systems 24 hours a day, 7 days a week. We fix small problems before they become big problems that result in network downtime or lost productivity. Most of the issues we fix can be handled remotely, while you keep working. You may never even know you had a problem to begin with.

Consistent Maintenance

We make sure every computer on your network is up to date with the latest updates and patches to prevent security issues that lead to viruses, malware and slow PC performance. We also keep tabs on your anti-virus software and firewall applications to ensure they are protecting your computers at all times.

We React Quickly When Problems Arise

If you ever do have a computer or network issue, we'll fix the problem promptly. Since we're already very familiar with your network and computer systems, we'll often solve the problem much more quickly than your average technician.

We're Here to Answer Your Questions

Need to know how to configure your email or how get your Word documents formatted just right? Our help desk is a valuable resource you can turn to for the answers to all of your technology questions. We're available during business hours to answer just about any question you have.

One, Consistent Fee Each Month

Our managed services program puts you in the driver's seat! You'll be able to budget your IT expenses for an entire year and know that your systems are being monitored, repaired and taken care of at anytime of the day or night. How's that for peace of mind?

Managed Services

Are you tired of trying to stay ahead of your computer issues or server problems? Does it seem like just when you get one problem solved, something else breaks? Do you rely on members of your staff to keep your network and computers running? Or are you fed up with computer techs who charge too much or never fix your problems right the first time?

As a school administrator, you rely on your network to get things done. And when things aren't working right, valuable time and money is lost. Wouldn't it be nice if everything just worked the way it was supposed to?

At Simplegrid Technology, we understand the vicious cycle that most schools face. Something breaks. You either try to fix it on your own or call a computer tech. The problem is fixed for the moment. You breathe a sigh of relief, get back to work and hope the next problem doesn't happen for awhile. Meanwhile, you have no idea how much of your budget to devote to your IT expenses. Should you look at last year's IT spending? Or will you have more problems this year than last? What about hardware upgrades or getting new desktop computers? Where will those expenses factor in? And let's not even talk about backing up your data. You hope the system you have is working, but you really don't know for sure.

What if it didn't have to be this way? What if there was a way to maintain your network, significantly reducing downtime, glitches and slow performance? What if someone was watching your network 24 hours a day, 7 days a week, fixing the little things before they became big things and keeping your systems up to date? Sound impossible?

It isn't really, when you consider that most of your current IT expenses probably go into fixing problems AFTER they happen. That's how most IT companies make their money, after all. They provide a service when you need it most and charge you an hourly rate each time they come out to fix something. They make money when your systems go down. So there's no incentive to keep things running correctly. It's not that your IT guy is trying to scam you. It's just the way things have always worked. Until now...

At Simplegrid Technology, we see things a little differently. We think your IT company should be your partner, helping you to AVOID fixing things in the first place. We take a proactive approach to technology that prevents many issues before they ever happen! We get paid when your systems are up and running, NOT when they fail!