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How to improve VoIP call quality with QoS

Have your Voice over Internet Protocol (VoIP) calls been dropping or sounding garbled? While VoIP phone systems offer plenty of benefits, their performance depends heavily on network quality. Setting up VoIP Quality of Service (QoS) can help ensure clear and reliable communication. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing […]

Speed up Windows 11 with these tweaks

Windows 11 delivers a sleek, modern experience with new visual effects, updated interfaces, and enhanced multitasking tools. But all that polish can come at a cost, especially if your PC is older or not designed for heavy lifting. Over time, background processes, visual enhancements, and preinstalled software can chip away at your system’s speed. If […]

How emerging tech is rewriting the rules of data security

Data breaches are an unfortunate norm in today’s digital world, and traditional encryption techniques are no longer enough to prevent them. In addition, as businesses become more data-driven and regulations tighten, the pressure is on to rethink how we secure sensitive information, not just during storage but also throughout its entire life cycle. 1. Homomorphic […]

Private cloud pitfalls: Avoid these common setup mistakes

Setting up a private cloud often seems like the ideal solution for greater control, security, and scalability. However, there are common pitfalls that can disrupt the deployment process or hinder its long-term effectiveness. This article dives into the challenges organizations face when building and managing private cloud environments and how to tackle them effectively. Underestimating […]

How AI is changing workplace surveillance

Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated. But as these tools gain traction, ethical questions about privacy and fairness are being raised. Tracking beyond […]

How SMBs can harness the power of UCaaS and CCaaS convergence

As small and mid-sized businesses (SMBs) seek to improve team collaboration and customer service, many are turning to a powerful combination: UCaaS and CCaaS. Together, these cloud-based solutions create a smoother, more efficient experience by bridging internal communication with customer support. This article explores why this convergence matters, outlines its key benefits, and offers guidance […]