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Simplegrid™ | Our Approach
| Simplegrid has developed a customized approach that allows us to be extremely efficient and highly effective when handling projects for our clients. Our approach, based on the Microsoft Operating Framework (MOF) and Information Technology Infrastructure Library (ITIL) standards, is one that allows us to be organized in our methodology, yet still allows the flexibility required for each unique project. |
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Simplegrid’s structured approach provides our customers an adaptable and inclusive framework allowing us to reduce costs, improve efficiency and increase reliability. Our approach is composed of three simple phases — Plan, Deliver, and Operate — with an underlying Management Layer.
Throughout the Service Management Lifecycle, built-in Management Reviews (MRs) serve as checkpoints and connections between phases. These reviews help ensure that business objectives are being met and the service is on track.
We work with an organization’s leadership team to determine how IT will be focused by balancing quality, costs and reliability. Our professionals will work to align business objectives and functions with IT’s capabilities and constraints. The resulting IT strategy serves as a roadmap that is continually evolving and improving.
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